Privacy Policy

1. Data Controller

2. Personal Data We Collect

In compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws, we inform you that the personal data we may collect includes:

• Identification data: name, surname, ID number
• Contact data: postal address, email, phone
• Browsing data: IP address, browser type, pages visited
• Project data: information about the requested service, space photographs

3. Purpose of Processing

The personal data you provide will be processed for the following purposes:

• Managing quote requests and inquiries made through our contact form
• Providing contracted services and project follow-up
• Sending commercial communications about our services, with your express consent
• Complying with applicable legal obligations
• Improving our services and user experience on our website

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Contract execution: for providing requested services
• Data subject consent: for sending commercial communications
• Legitimate interest: for improving our services and statistical analysis
• Legal obligation: for compliance with tax and commercial obligations

5. Data Retention

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected:

• Customer data: during the contractual relationship and legal statute of limitations periods (minimum 5 years)
• Inquiry data: 2 years from the last communication
• Marketing data: until you unsubscribe or withdraw your consent

6. User Rights

In accordance with GDPR, you have the right to:

• Access: know what personal data we process about you
• Rectification: request correction of inaccurate data
• Erasure: request deletion of your data (right to be forgotten)
• Objection: object to the processing of your data
• Restriction: request limitation of processing
• Portability: receive your data in a structured format

To exercise these rights, you can send a request to epoxica.es@gmail.com with a copy of your ID.

7. Contact

Email: epoxica.es@gmail.com